Freeform shape is changed in preview and published versions
Jun 09, 2023
By
Kayla Bestor
I created a freeform shape and when I preview or publish the project, the shape is changed. When I built the shape on the slide it appears to be a smooth curve. When I publish or preview the slide the shape is more jagged and angular looking. I already fixed the problem by saving the shape as an image and reinserting it into my project. But I wanted to share in case there is a fix for this or to see if others have noticed how storyline changes the shape of freeform shapes.
1 Reply
Hello Kayla,
Sorry to hear that you ran into this snag.
I tried replicating the behavior on my end using a freeform shape, and in my test, the preview and published version both turned out similar.
Since the behavior appears to be isolated, please try doing a repair of your Storyline 360 installation to see if this helps.
If the issue persists, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? I'd like to see if the behavior is specific to the shape that you are using.
We'll delete it when we're done testing!