graded question locking up project

Oct 27, 2019

When I click graded question in articulate storyline 360  - the project locks up and I cannot do anything other than restart.  is anyone having similar problems? 

4 Replies
Deanna Flanagan

Had the strangest thing yesterday - I was trying to add multiple choice questions and every time I clicked graded question - ARriculate locked up and I had to restart the program. I tried at least 6 times restarting the program and the computer. This morning I could add questions no problem.

Deanna Flanagan
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Katie Riggio

Hi, D. Thanks for reaching back out!

While I'm glad to hear that restarting helped, that locking should not have happened. I would give Storyline 360 a simple repair to make sure the software is working at its best! 

If you come across the lock again, please let us know. We'll dig in further!

By the way, it looks like you may have replied by email where your contact information came through to the public forum. Feel free to edit your reply here

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