Having a problem — Character moves when I preview
Aug 21, 2014
Hi. I'm creating my first project in Storyline and I'm having some problems:
On one of my slides I've placed one of the illustrated characters. I wanted to turn that character into a superhero so I added some simple graphics I made myself in a drawing program: a red cape, an emblem on his shirt, and a little red line around his neck to show that the cape is attached to his neck.
I've arranged the character and the custom graphics that way I want and it looks fine.
However, when I preview the slide, at the very beginning, the character moves slightly down and to the right, causing the cape and the red line around his neck to no longer be positioned properly.
At the end of the preview, the character moves slightly up and to the left, and returns to his proper/beginning position.
I don't know what is causing the character to move like that. Does anyone have any ideas? Could I have caused him to animate somehow? Or is this a bug in Storyline?
Thanks!
D.
8 Replies
Hey D!
Any way you can attach your story file to a comment here in the forums so we can take a closer look at the file? Can be hard to troubleshoot this type of problem without taking a closer look. Even if it's just a story file with the one slide, that would help! Let me know!
Nicole
Nicole, thanks for responding. Should I zip my project first? It's already 3MB.
Hey D!
Any way you can cut the paste the single slide with the problem into a new project and just upload that?
Sure, I'll do that
Okay, I've attached the project which only contains the one slide.
And I realized I was confused: there is no animation going on. But when I preview the slide, the character appears slightly down and to the right.
Thanks!
Hey D !
Thanks for sharing your file with me. I tested it out and I do see what is happening.
Any way you can submit a Support ticket, so we can take a bit of a closer look at why the shapes are moving by a few pixels upon publish?
In the meantime, I selected the character and the shapes in question together, did a right click and "Save as Picture" and brought it back in as a single PNG image and it seems to look fine now when you preview. Hopefully this is a suitable workaround for you
Hope this helps!
Nicole
Really strange behavior, D. One thing that I found that helps in this case is selecting the character and flipping the object using Arrange > Rotate > Flip Horizontal. It doesn't seem to be off in preview for me with the character flipped.
Hi. Sorry, I last track of this thread. Sure, I will submit a support ticket.
Nicole. before reading your response I actually decided to use a PNG too. That worked fine.
I'm having the same problem on another slide, though. I'll probably have to use a PNG for that one too, but it'd be great if you figure out a solution.
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