Having a problem with Storyline AND with this website

First the reason I'm here.

The hyperlinks in my project will not work.
That's it. I highlight some text, I insert a URL (it works when used outside Storyline), I publish, and nada.

The link is dead. It looks like a link. It's underlined and the link color, but nothing. The little hand with the pointy finger does not even appear. Clicking the text does nothing.

What I'm I doing wrong?


Second the uselessness of Articulate's support websites SEARCH function.

When I come to the Forums I figure it is likely that someone else has already had the problem I'm having. So... I start by doing a search. I've been a Presenter user since for many years. This procedure used to work great.
But for months now, not a single search term I've entered has turned up anything.
I just entered "hyperlink" I got this... [there's supposed to be a screen cap below]
So I tried "link" and got the same thing.
I seems to me highly unlikely that no one has even mentioned the words hyperlink or link on this forum since Storyline was released. What is it now... 2 years ago?

As an experiment I entered the words "Javascript" and "Alignment" I could see in the titles of posts listed on the same page as the SEARCH box. Same result..."No items matching..." [There's supposed to be another screen cap below.]



It has been months since any term I have entered in the search window has produced anything except "No items matching your search were found."

Am I the only one having this problem?