Having problems with trigger not working in a slide with layers, hotspots, shapes

Aug 08, 2022

Hi,

i am trying to solve a problem.

Have a slide with 12 places I want the learner to click on .  8 of the spots I want a call out text to display when they run their mouse over a shape, when they click on a hotspot in the shape, I want the state of the shape to change to visited.

The other 4 spots I want them to run mouse over for instructions to click, and when they click it takes them to a layer for more info.  They have a spot to click on the layer to return to the controlling slide.  When they have clicked all 12 spots I want to display a text box that they can click on to jump to the next slide.

Problem:  I can click on all 12 spots (including the 4 that take me out and back),  but the slide expects me to click again on one of the spots that takes me out and back.  Then the text box displays.  Can you please help me?

6 Replies
Jose Tansengco

Hi Kris, 

Thanks for reaching out! 

Since your inquiry is mostly likely design or trigger related, would you be willing to share a copy of your project file here or in private by opening a support case so I can take a look at your project file? Additionally, if you're willing to share a copy of your file in this thread, I’m sure one of our talented community members will have suggestions for you as well!

Kris Quasebarth

Good morning.  For some reason, I get error message when I click on the link to open a support case.  I have attached the slide that is giving me problems.  When I got the closest to success, I was able to click on all 13 spots on the Workflow layer (4 of which point to other layers).  When I get returned to the Workflow layer, the prompt text box does not display to click here to continue.  If I return to one of the 4 points that go to other layers (any one of them) then the text box displays and allows the user to continue.

 

Walt Hamilton

What is happening is that when the learner finishes a layer, the layer is hidden, but the timeline never restarts. Copy this trigger from the base slide, and paste it on each of the layers:

 

 

Change it to

Replace when the user clicks Rectangle1 to whatever they click to hide the layer.

Also, Visited is a built-in state that is automatically called when a button has been clicked, there is no need to set up triggers for that state change. In fact, having one may cause interference and unwanted results. A couple of layers have them. I would delete them.