Any ideas why an older Storyline file, once upgraded to 360, won't publish correctly? It plays correctly in the preview. It is a video that has triggers within the timeline to show layers, which should pause the video, and does correctly in the preview, but not in the published MP4. Thoughts?
It sounds like your timeline triggers check out, so I'd love to help troubleshoot if you're comfortable with sharing your .story file. You can share it publicly here or privately by using this upload link. I'll delete it after having a thorough look!
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Hello, Erin. Thanks for reaching out!
First, here are the guidelines we recommend for publishing to an .MP4 video file.
It sounds like your timeline triggers check out, so I'd love to help troubleshoot if you're comfortable with sharing your .story file. You can share it publicly here or privately by using this upload link. I'll delete it after having a thorough look!
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