I have created the attached course. On the first slide, the learner must click on all 7 hazards (which have been set up as hotspots) in order to progress to the "Well done" slide. If any hazards have not been selected when they click submit, the learner is directed to the "Not quite" slide.
However, the hotspot "Puddle" is not working correctly. If the other 6 hazards are selected, but not the Puddle hazard, the leaner is still directed to the "Well done" slide which is incorrect. The Puddle hotspot has been set up the exact same as others with the same states, layers and triggers. Can anyone please help with this issue?
I got the interaction to work by copying/pasting the chair's layer and updating it for the puddle. I'm not sure what the issue was, but sometimes objects become corrupt and stop working, and the only way to fix it is to create it again.
I did almost the same as Carolyn and got it working too. Kept the layer same, but copied a new checkmark for it from another layer and then fixed the triggers.
These bugs are quite annoying as you can never be sure that if you have done a small mistake somewhere, or if everything is done right, but it is still not working.
But I have seen this couple times when really there is nothing wrong states and triggers and so on, but the only way to fix it is to remove the buggy item and do it again. Previously it has been a trigger for me, so that deleting a trigger making it again exactly the same it was makes it work.
But this time it was not that, the puddle checkmark seemed to be the buggy item.
Thanks for your quick replies and for sorting it :) It was very frustrating as I just couldn't see what I had done wrong, so at least it was bug and not me!
I'm so glad to see Carolyn and Tommi were able to help you out! If you run into any trouble moving forward, please let us know here or privately in a support case, and we'll be happy to investigate further!
4 Replies
Hi Rebecca,
I got the interaction to work by copying/pasting the chair's layer and updating it for the puddle. I'm not sure what the issue was, but sometimes objects become corrupt and stop working, and the only way to fix it is to create it again.
Best,
Carolyn
I did almost the same as Carolyn and got it working too. Kept the layer same, but copied a new checkmark for it from another layer and then fixed the triggers.
These bugs are quite annoying as you can never be sure that if you have done a small mistake somewhere, or if everything is done right, but it is still not working.
But I have seen this couple times when really there is nothing wrong states and triggers and so on, but the only way to fix it is to remove the buggy item and do it again. Previously it has been a trigger for me, so that deleting a trigger making it again exactly the same it was makes it work.
But this time it was not that, the puddle checkmark seemed to be the buggy item.
Hi both (Carolyn & Tommi),
Thanks for your quick replies and for sorting it :) It was very frustrating as I just couldn't see what I had done wrong, so at least it was bug and not me!
Thanks,
Rebecca
Hi Rebecca,
Welcome to the E-Learning Heroes community! ✨
I'm so glad to see Carolyn and Tommi were able to help you out! If you run into any trouble moving forward, please let us know here or privately in a support case, and we'll be happy to investigate further!
In the meantime, here are a few tips to reduce your risk of corrupting or losing project files that you may find helpful.