Something really odd is happing to my SL360 course. When l publish my newest scene, for some reason, what l get in Review 360, is a video from an entirely different part of my course, - not the scene l'm publishing. Does anyone have any idea how l can overcome this issue?
Thanks for reaching out and I'm sorry you've encountered this issue!
I'm happy to help troubleshoot. First, I'd like to confirm that you're following these steps when publishing your course for Review 360. If you're doing something differently, would you mind outlining your steps?
If you're willing to share your file with our team, I'd be happy to take a closer look and do a test publish. You can upload it here or share it privately in a support case, and we'll delete it from our systems once troubleshooting is complete!
2 Replies
Hi, Brian!
Thanks for reaching out and I'm sorry you've encountered this issue!
I'm happy to help troubleshoot. First, I'd like to confirm that you're following these steps when publishing your course for Review 360. If you're doing something differently, would you mind outlining your steps?
If you're willing to share your file with our team, I'd be happy to take a closer look and do a test publish. You can upload it here or share it privately in a support case, and we'll delete it from our systems once troubleshooting is complete!
Hello Kelly,
Thank you for getting back to me
I decided to re write the course in the end – the problem did not repeat
Just wanted to thank you for reaching out with a reply
Kind regards
Brian Weaver