Help with opening shared document

Jan 15, 2021

My colleague shared an Articulate Storyline 360 presentation with me today on MS Teams that I saved on Monday on a drive at work. (I am working from home). The screenshot below is what pops up when I try to open it. Has there been any new updates released since Monday the 11th of Jan? Please assist.

1 Reply
Lauren Connelly

Hi Bongi!

I'm happy to help! It looks like you'll need to save the .story file to your local drive rather than opening the project located in a shared folder.

After saving the project to your local drive, like a documents folder, then open the project again in Storyline 360.

If you are still running into this error message, please connect with a Support Engineer so that we can work 1:1 with you!