Hi! I'm trying to update the Hindi text for the invalid answer popup. I change the title and I update the preview. When I do preview it, the old text is still there. Can anyone help?
Is this happening with only one file or multiple files? Have you tried importing the slides into a new Storyline project? I'd like to take a look at your file to do further testing. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Thank you so much for responding. So I did try to import the slides to a new Storyline project and it does work, but it is too cumbersome to do, as we have many files in Hindi and in other languages. I have sent a support ticket. It is #03493863. Please let me know if there's anything you need from me.
4 Replies
Hello Pricila,
Thanks for reaching out!
Have you tried editing the text in the labels section of the Player settings to make the changes permanent? Here's how:
Let me know if this works for you!
Hi Joe! Thanks so much for replying!
Yes I did try customizing the text labels. I changed the title, but when I preview it, the old one still appears.
Hi Pricila,
Thank you for the additional information!
Is this happening with only one file or multiple files? Have you tried importing the slides into a new Storyline project? I'd like to take a look at your file to do further testing. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Hi Kelly.
Thank you so much for responding. So I did try to import the slides to a new Storyline project and it does work, but it is too cumbersome to do, as we have many files in Hindi and in other languages. I have sent a support ticket. It is #03493863. Please let me know if there's anything you need from me.