issue: Hotspot can see "Object" field, but not found "on Object" field - List (Trigger wizard)

Jan 26, 2017


I create hotspot to link layer (interactive video)

I want to create trigger in hotspot

Trigger wizard:

Action = change state of

On Object = hotspot (*)

To State: hidden

When = user clicks

Object = hotspot (**)

Issue: I can not see this hotspot : “on Object” field (*). But hotspot in field Object (**) is avaiable

Other, I can not see this hotspot on video after publish?

I tested as this template:

Please tell me reason

How can i fix it

Please see attachment



5 Replies
Alyssa Gomez

Hello Ninh,

I've seen behavior like this before with a video that had been stretched to fill the entire screen. Is the object on the slide you shared an image or a video?

I'd want our Support Engineers to take a look at this, and you can send your file directly to them right here. They'll test your file and work with you one-on-one to pinpoint the cause of this issue.

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