Hover State not Working

I tried to find this in the forum but nothing came up. I have two hover states that do not work. When I hover the mouse in preview, nothing happens. The only hover that works is if I have a trigger as well. That is fine but it did not used to be the way a state worked.

Has this happened to anyone else? Have I done something I have never done before?

38 Replies
Cindy Shaver

Hi, I'm having the same issue. Am using Storyline 2. I have a image of an office. Over a portion of the image is a circle I've added. I want the circle to show as invisible when 'normal' viewing, but the circle to appear when the mouse hovers over it (to bring attention to a section of the image, so they will click on the section).  I tried getting it to work using the Hover state but when using preview the circle doesn't appear when the mouse hovers over it.

Thanks

Aurélien Coussement

Hi, I had the same problem since I made the uptade 10: 1607.1221 yesterday.

I was working with the french version and the hover states weren't working.  I've changed my settings to English, and now it works (after I had to rename all of the hover states to "Hover" since they were named "Survol" which is the translation of hover in french and weren't recognized...).  Seems to be a problem with the translation of the interface.

I had already the same problem with a previous update and the "selected" state...

I've lost one hour to find out the issue...  who pays for it?

Ashley Terwilliger

Hi Aurelien,

Thanks for reaching out here, and I'm sorry to hear you've run into this issue. Our team is currently investigating an issues with the states when you're using a non-English UI set up. What we've found is the state does not work correctly when using the "duplicate" function to set up a new built in state - but that choosing to create a "new" state allows it to behave normally. I'll be sure this forum discussion is included in the report filed with our team, so that we can update you here once there is additional information to share, but I don't have a timeframe to offer in regards to any updates or fixes. 

Wendy Farmer

Hi Tyler

when you hover over each of the pictures what should be happening just a change of state? 

You don't need to have triggers for the built in state SL knows what action to take.

See your updated file - I added Hover and Selected states to the experience  image.  I have no associated triggers but it is changing states as I would expect when I hover or click.

Walt Hamilton

1. Education, Recommendations, and Strengths all have a Hover state, but since the hover state is exactly the same as the Normal state, you won't be able to observe when the Hover state kicks in.

2. If an object has a state named Hover, the built-in triggers kick in when the mouse hovers over it. Creating your own triggers to cause it to change states will usually conflict with those triggers. The results, while sometimes interesting, are seldom desirable.

Solution: Edit States to give the objects an observably different Hover state, and delete all triggers that reference when mouse hovers over. (The same applies for the selected state.)