How to make courses created in Storyline launch faster

Hi all,

I run an online test prep company that serves customers in 30+ countries. We use Articulate Storyline and Presenter and as a company, we have decided to use Articulate Storyline for all our content. One problem that we run into is that the all SCORM content created in Articulate Storyline takes too long to launch. The initial delay can be as high as 40 seconds in India. We use a super fast SSD server hosted in USA. I am looking for a solution to reduce this delay. Any suggestions:

Currently all the content is published as SCORM 1.2. We use Moodle as LMS. Will moving to Tin Can make a difference or can we build a custom API to Articulate Storyline that can be faster. We would be willing to invest 2-3 months of engineering time if we could make a difference.

Note, we are only looking to reduce the initial delay.Our course files are not huge - just 6MB for 20 minute file.

Thanks and regards,

Payal Tandon

6 Replies
Payal Tandon

Dear Leslie,

I agree that the Internet speed is a consideration however we face the same issue with our office in India where we have a leased line and have no problems doing 10 party video conferencing. Hence internet speed is not the problem.

You are also correct that once the content loads, it just plays fine. The problem is the initial load time.

What really happens is that when the content is published in SCORM 1.2 and in served through Moodle there is a lot of back and forth - at least 40- 50 requests. Each of these 40-50 requests have to be completed before the content starts to play and this causes a delay especially because the client's machine is located in India while the server is located in USA. While this delay is not as high in USA since our server is located here, it is very perceptible in India.

We have not used SCORM Cloud and can definitely try that but I was hoping if someone could tell me whether we will have these high number of back and forth interactions even if we decide to move to Tin Can. Has any one done this kind of analysis.

Regards,

Payal Tandon

Payal Tandon

Dear Phil,

Thank you for your response. We have a 32 GB server so RAM is not a problem. Moreover, this problem also exists on a test server which has literally no traffic on it. Also the delay is not as bad in US as it is in India or other Asian countries, making me think that this delay is related to the SCORM transactions.

Regards,

Payal Tandon