How to mute the audio of embedded videos

Jun 19, 2019

Background sound of video still could be heard even though we have muted it while developing, and when the output comes of Storyline 360 video, the background sound could be heared. 

Please can you help me how to mute the audio of embedded videos.

1 Reply
Katie Riggio

Welcome to eLearning Heroes, Sonal. Happy to help!

Click here for steps on how to decrease a video's volume. Does that help silence the portion of the video? If that doesn't help:

  • Could you share more detail on where the video is hosted?
  • Also, would you be willing to share your .story file with me so I can take a closer look? You can share it publicly here, or send it to me privately by uploading it here. I'll let you know what I find, and will delete it after troubleshooting. Thanks!

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