How to re-install Storyline 2 if i never uninstalled it

Jul 07, 2016

Oh no, my IT department wiped my laptop to upgrade it to 64 Bit. My licence code I have now does not work. I enter the one I received by email but the SCTIVATE button stays greyed out. Does no light up. I figured out I should have un-installed it first before they wiped my laptop.

 You can see the image in the attachment.

Bit of a twang here. Can anyone help please? I googled to no avail.

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