I had Storyline on my laptop. My laptop crashed and the manufacturer wiped it whole. Before I let that happen though I saved all my files onto a hard drive.
I reinstalled Storyline and my files are back on the laptop, except Storylin doesn't recognize that they are there...I can't open any previous projects.
Am I doomed or is there something I can do, I need to make changes to some projects...
Definitely check to make sure you downloaded the correct version of Storyline. Also, can you see the files? Have you tried using the right click and open, or open with on the files?
I should mention that these projects were published before anything
happened my laptop, does this matter. I have no file saved as "articulate
project" just file folders of the project after publication? Is this what
happened?please say no.
You would need to have the .story files on your new computer. If you saved the previously and are able to move them to the new computer, then you should be able to open them. These source files are not saved into the published output folders.
6 Replies
Hi Wendy,
with your new installation ( of Storyline 2) could you create new project?
Did your old project were in the same version of storyline ( 1 for 1 or 2 for 2)?
Have you tryed your project on another laptop?
Could you send me a project to try to do something?
Hello Wendy,
Definitely check to make sure you downloaded the correct version of Storyline. Also, can you see the files? Have you tried using the right click and open, or open with on the files?
Hi Guys,
I should mention that these projects were published before anything
happened my laptop, does this matter. I have no file saved as "articulate
project" just file folders of the project after publication? Is this what
happened?please say no.
Hi Wendy,
The published output folders do not contain the original source files. These would be the .story files, and would have been saved separately.
You would need to access the .story files directly.
How do I do that?
Wendy,
You would need to have the .story files on your new computer. If you saved the previously and are able to move them to the new computer, then you should be able to open them. These source files are not saved into the published output folders.
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