HTML vs HTML5 - Storyline version 2

My published story.html would not work on my FireFox or Internet Explorer (latest update, on Windows 10, file published to web server (not local)). I am having to use the story_html5.html which works fine. Can we have the link to Articulate's up-to-date official guidance on:

1. Which platforms use html, and which html5?

2. I was advised that if we send user a html link but their browser 'prefers' html5 then the browser will automatically switch (pick up) the html5 - but this is not happening in my case. The browser simply get stuck on trying to load the html. It does not load it, and it does not pick the html5 either.

 

Thanks!

6 Replies
Gil Design

Thanks Wendy!

So HTML5 works on PC Chrome BUT also on mobiles? i.e. mobiles will pick it up?

Any thoughts about this:

I was advised that if we send user a html link but their browser 'prefers' html5 then the browser will automatically switch (pick up) the html5 - but this is not happening in my case. The browser simply get stuck on trying to load the html. It does not load it, and it does not pick the html5 either.

Wendy Farmer

Hi Gil

my understanding of what you are saying is correct as per this KB article.

Just confirming what you are selecting in the publish window? This is just an example.  

For mobiles they should pick up html5 if the AMP isn't installed

If this isn't happening you may need to log a support ticket with articulate.

Are you on the latest SL2 update 12?

Anna Osadchenko

Hi, 

I'd like to join the discussion about "I was advised that if we send user a html link but their browser 'prefers' html5 then the browser will automatically switch (pick up) the html5 ".

In my case whenever I'm launching story.html my Chrome browser automatically plays html5. However I need to launch html in Chrome, and I can't do it (because of this auto-switch).

Could you please advise, how to get rid of the auto-switch to html5 in Chrome?

Thank you. 

Knut Jackowski

Hi Anna,

one easy way to force the browser not to switch to HTML5 is not to include it in the first place.

In the screenshot provided above by Wendy, you see the publishing dialog, just remove the check on the checkbox "Include HTML5 output". This will force the browser to use the "story.html" version.

BUT: What is refered here lightly as "html" vs. "html5" is in reality Flash vs. HTML. The "story.html" version requires the Flash plugin to be installed and allowed to run, while the (newer) "story_html5.html" version uses only the browser itself and so will run in every current browser. If you only publish for the older version, you will probably experience issues with users who do not have Flash installed.

Ashley Terwilliger

Hi Anna,

Have you looked at installing or enabling Flash within your Chrome browser? Some browsers such as Chrome have started to block it by default, as you'll see here. 

If you don't include the HTML5 output, then users whose browsers can't play Flash (or stop Flash from playing) won't be able to play back the content.