HTML5 Loading problem

Hi there Arron and welcome to the community!

Thanks for sharing the video :)

Right off the bat, I noticed you're viewing the HTML5 output files locally. That may be the problem. 

If you're viewing your published files locally, this may be the problem. If you view a published Storyline presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:

Publishing and Sharing Articulate Storyline Content

If you do not have access to a web server or LMS for testing, you could try using SCORM Cloud.

Another option would be to use our Tempshare server. Just keep in mind that this server is only available for testing content - it is not officially supported by Articulate and all content will be removed automatically after 10 days.

You're always welcome to try out Articulate Online, as well - it's available for a free 30 day trial.

Let me know if that helps! :)

Okay. I wondered about that...I've been publishing some courses for our editing crew to look at before uploading to our LMS and this was the first issue I had with something not working. I'll change our process and upload the content and then have editing take a look. 

Thanks for the quick reply.

No problem, Aaron!

I hope it goes well :)  If not, just let me know.

Have a great day,

Christine