Hyperlink in Storyline 2

Sep 13, 2018

I have a Hyperlink in storyline 2 that goes to a file on SharePoint.  When I publish my course this link doesn't work - when you hover over it the mouse doesn't change or give you the option to click on it.  Can anyone help please?  I have attached my file here

4 Replies
Crystal Horn

Hi there, Elizabeth.  I'm seeing this hyperlink fail in HTML5 output, but it works in the Flash output.  With Storyline 2, you'll see HTML5 output in Chrome and in Safari when the Flash Player is not enabled.

I added a different hyperlink to your course to our main articulate.com page, and I didn't have any issues.  I'll dive a bit deeper to see why your SharePoint hyperlink isn't working at all on my end in the HTML5 output.

Do you have an idea of what browsers your learners will typically be using?

Crystal Horn

Hi again, Elizabeth!  With further testing, I found that your URL worked in a new Storyline 2 project.  I believe there may just be something wonky about that text box.  If it isn't too much trouble, can you remove and remake that text box with your Conflict of Interest policy link to see if that resolves the issue in your file?

Let me know how you make out!

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