Hyperlink within multiple-state text box

May 23, 2012

I am trying to build a small performance support piece. The initial screen has two text boxes. The left box is a top level menu of items. When an item in that menu is clicked (via hyperlink function), it changes the state of the right text box to display the appropriate sub-menu. The right text box has four different states - equating to the submenus for the four main categories. I then want to hyperlink the sub-menu items in the righ text box to different slides in the file with how to information. When I publish or preview the file, the main menu hyperlink changes the state of the right text box, but the hyperlink to another slide within the right text box does not work. The text is blue and underlined, but not clickable. Any ideas?

Also, if there are any cool applications of Storyline in a performance support type application, I would like to hear that as well.

7 Replies
Jeanette Brooks

Hello Todd - I did a quick test on a sample file and I see what you mean... it appears that hyperlinks aren't working when they're applied to text within states. I'll go ahead and submit that to our QA team. In the meantime, you might be able to achieve the effect you want with layers instead of states... For example, could you create a new layer for each of the submenus? And on your top level menu items, use a trigger to reveal the appropriate layer depending on which choice the learner clicks?

Lauren Connelly

Hello Evan!

We're happy to help! Since the last post was 8 years ago, we'll want to understand exactly what you're creating. 

Would you mind sharing either a .story file or a screen recording of what you've created so far? You can either post it in this public discussion by using the Add Attachment button or send it to our team privately using this secure upload link.

Lauren Connelly

Hi Evan!

Thank you so much for sharing your project!

I've opened the project in Storyline 3, and I am also noticing the second state doesn't include the hyperlink like the first state. I copied the text from the first state to the second, and luckily that worked. Can you try copying the same text box from the Normal State to State2?

I'll attach the updated project to this reply and link this short demo of my test.