hyperlinks in storyline
Oct 31, 2012
By
Jim Heiliger
I have tried to create a text hyperlink in Storyline to access a website. I select the text, and on the Insert ribbon I select Hyperlink in the text sub-section. I enter the URL in the File text field. The action is Jump to URL/File and set to occur when user clicks. when I click OK, the text is underlined like a hyperlink would be, but when I preview and publish, there is no rollover effect and nothing happens.
I have verified that the URL acesses the site in a separate browser window.
Any advice, please?
7 Replies
Hey Jim,
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further:
Thanks!
Thanks, Peter. I answered my own question earlier, and later found supporting information on the Articulate site.
It appears that hyperlinks do not work in text fields the have a By First Level Paragraph animation applied. I believe that Articulate is aware of this and working on it.
Thanks for the additional info, Jim. I'll post the article on that issue here for others to see.
Thank you both for posting that information and saving my sanity. I will try the hotspot solution suggested in the article. Cheers!
Sounds good Norma, just let us know if you need anything further.
Similar issue, but slightly different...I have selected text in a text box and used the Insert --> Hyperlink feature. It creates a trigger, and when I click the green checkmark to test the pages launch.
Upon publishing, the links are active but they do not launch their respective websites.
There is no animation applied to the text boxes.
Thanks for any assistance you can give.
Edit: this happens whether I view the published file locally or from the server.
Hi Ed,
Not sure it is, but is this related to our other discussion?
If it is, was this problem resolved as well?
Thanks!
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