I can't open a storyline file

Jan 06, 2021

So I have a file that was created in Storyline 3. I am getting the above referenced error ( "THIS PROJECT IS INVALID OR CORRUPT AND CANNOT BE OPENED. IT MAY HAVE BEEN CREATED IN AN EARLIER VERSION OF STORYLINE."). It is saved to my desktop with an extenstion of .story. Still won't open. Please advise. I have attached the file.

1 Reply
Ren Gomez

Hi Monique,

Thanks for reaching out and connecting with our support team. I also attempted to open the file and import the slides into a blank project in both Storyline 3 and Storyline 360, and the error still appeared.

I'm sorry to hear that the file is corrupted and there isn't a way to retrieve it! To help reduce the risk of corruption in the future, the tips in this article below are worth reviewing.

Follow These Tips to Reduce Your Risk of Corrupting or Losing Project Files