I just published a test course from Storyline 3 and uploaded it to our company's LMS and when i play this course from my mobile phone (huawei Mate 20 lite with android 10), when tilting the phone from portrait to landscape mode i cannot see any content. The player seems to show me the upper part of the page which is black, but i cannot scroll down to see the content. When tilting back to portrait mode i see the full page again. (i have attached screenshots from my phone)
Any suggestions or links to other threads would be very welcome.
It sounds like you've created a course in Storyline 3 and now having trouble viewing the course in Landscape mode on your Android device. I'm happy to help!
Let's start troubleshooting!
First, how did you publish the course? (LMS, Web, etc)
Next, where are you viewing the course? (In an app, browser, etc)
Lastly, what story size are you using? You find this by using the Design tab and then clicking Story Size.
I made it a quick test file and opened it on my end using Safari. I've attached a short screen recording to this reply. Can you also try viewing this course on your end? Here's the web link.
1 Reply
Hi Costin!
It sounds like you've created a course in Storyline 3 and now having trouble viewing the course in Landscape mode on your Android device. I'm happy to help!
Let's start troubleshooting!
I made it a quick test file and opened it on my end using Safari. I've attached a short screen recording to this reply. Can you also try viewing this course on your end? Here's the web link.
This discussion is closed. You can start a new discussion or contact Articulate Support.