I have a question about JAWS screen reader

Sep 12, 2021

I'm using the newest version of JAWS (2021.2107.12). I'm testing out my Storyline project and when I select the glossary, JAWS says to move between items with the arrow keys. Neither the arrow keys nor the tab key moves the selection along and none of my key terms are being said out loud. What can I do to fix this?

5 Replies
Lauren Connelly

Hi Grace!

Thank you so much for adding those details! I have tested this on my end, and I'm seeing the same issue where the description of the Glossary items isn't read of when using JAWS. However, it does read as expected when using NVDA. I've reported this to my team so we can look to see what is getting in the way. I'll update you when we have a fix.