I need help with an LMS problem

Does anybody out there know anything about the EKP LMS?

I have a client who has this LMS - they have been successfully running a Storyline course that I built for them - Published as SCORM 1.2 - I have a results slide in which user must get 80% and am tracking as Passed/Failed.

They recently upgraded the LMS from version 7.3 to 8.0 and the course is no longer tracking results and the results that users previously had stored where zeroed out.

Any ideas what might be causing this? I have no expereience with this LMS.

I have built other course for them in Articulate Presenter and they are working fine (they are also SCORM 1.2 (pass/fail)

2 Replies
Gerry Wasiluk

Hey, Nancy!

Any documentation from the LMS company on what is changed from 7.3 to 8.0?  Or documentation on how to design content for 8.0?

Unfortunately, a lot of LMS's don't do a good job of this and leave users in the lurch.

Also, testing representative content during a LMS upgrade is a best practice that users should do before a LMS is upgraded for learners.

By chance did you try the course in the SCORM Cloud and is it working correctly?

Nancy Woinoski

Hi Gerry, I took a look at their website and everything is in German so will have to dig a bit deeper.

I am not sure if my client tested during their LMS upgrade or not - I didn't even know which LMS they were using until they encountered the problem.

I have not tried it in SCORM Cloud yet - that is a good idea. I'm a little run off my feet right now with too much on my plate so was hoping for a simple solution.