When i open my published storyline file in IE i have a button on the top right corner when clicked should display the documents within it as a drop-down. In my case that is not happening, instead it displays a scroll bar and i i have to scroll to reach to the documents to click. I have attached a screenshot of what it should look like and what it is actually looking like now. It works fine in Chrome.
I did checked all the system requirements and they are all in place in my system as well. Its quite strange that it doesn't work for me and another coworker however, it works fine for the coworkers in a different location. I have also checked all the specifications and they are all the same.
You can see by the end of the URL you're accessing that you're viewing the HTML5 output, and IE11 is not a supported browser for HTML5 so you'll want to take a look at enabling Flash or viewing it in another browser such as Chrome.
3 Replies
Hi Moni!
Sounds like you are viewing the HTML5 output in IE - that's when I've seen that issue occur for users.
You can check out our supported viewing environments here.
Hi Leslie,
I did checked all the system requirements and they are all in place in my system as well. Its quite strange that it doesn't work for me and another coworker however, it works fine for the coworkers in a different location. I have also checked all the specifications and they are all the same.
Hi Monideepa,
You can see by the end of the URL you're accessing that you're viewing the HTML5 output, and IE11 is not a supported browser for HTML5 so you'll want to take a look at enabling Flash or viewing it in another browser such as Chrome.
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