I've integrated an Articulate 360 output per iframe into a homepage. Unfortunately, there where the iframe is, I can't scroll up and down the parent site on my smartphone. With an earlier publication of the really same project that worked. Do you know a way to adjust the settings in the storyline or even the "app.min"-file to allow swiping the parent site, when used as iframe?
Can you provide the URL you're using in an iframe as well as the device you're testing with? Generally speaking you shouldn't need to do anything on the source page to get it to scroll, though there are certain things the page/site could be doing which would specifically prevent scrolling.
For example, in the below screen recording I just created the iframe in SL360 and did nothing special to the website, but you see it scrolls and works without issue when I'm emulating an iPhone X.
While a direct recording of my mobile screen wasn't immediately practical, I did upload the published story to my server and test it on my phone. The below screenshot shows the project loaded with the page half way down, as I was able to scroll.
3 Replies
Hi David,
Can you provide the URL you're using in an iframe as well as the device you're testing with? Generally speaking you shouldn't need to do anything on the source page to get it to scroll, though there are certain things the page/site could be doing which would specifically prevent scrolling.
For example, in the below screen recording I just created the iframe in SL360 and did nothing special to the website, but you see it scrolls and works without issue when I'm emulating an iPhone X.
https://360.articulate.com/review/content/d1736568-e5de-4538-b39a-24f5b6203d50/review
While a direct recording of my mobile screen wasn't immediately practical, I did upload the published story to my server and test it on my phone. The below screenshot shows the project loaded with the page half way down, as I was able to scroll.
https://goo.gl/D958x9
As mentioned, any further info you could share would be helpful.
-BH
Hi William
Thank you very much for your answer.
I'm testing with an iPhone 7. Can I provide you all the other details in a private channel?
Best regards,
David
Hi David,
Looks like William was popping in to help you out here and perhaps he will still assist you privately.
I just wanted to mention that if you need our team to take a look you can share here privately.
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