Illustrated Character issue

May 06, 2019

Hi there, I am currently using Storyline 2 and all the illustrated characters have their heads cut off (see attachment).  It's only come up this way recently.  Can anyone help?

5 Replies
Karen Johnson

Same thing just happened to me yesterday!  I've never changed my settings, so I don't know why it's suddenly happening.  Once I fix it on my end and the course is published, it won't happen to the users, will it? (Even if they have a different DPI setting?)

ETA - I just checked my settings, and I'm already at 100%.  Any other suggestions?  I'm a bit panicky, because with a restructuring in my Training department, they just asked me to create a TON of new Articulate classes.

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