I have a project that has a single two slide screen cast. I'm trying to import this into a completely separate storyline project but it just imports a blank slide.
Ideally I would like to try to build a library of various screencasts that can be repurposed and edited for various tutorials and training segments.
Hi Noel! This excerpt from a tutorial sounds just like what you need:
If you want to insert a screen recording from a different project, do either of the following:
Export the MP4 movie from the source project and then import it into your new story. Using this method, you will only have a video of the screen recording. You will not be able to use step-by-step slides.
Or, import at least one of the screen recording slides from the source project. This will pull the entire screen recording into the new story file. Then you can use it as often as you like—either as a video or as step-by-step slides.
I was able to import a Storyline file that had two slides of a Screen recording (in Step by Step view mode) and I also did a simple copy/paste of the slides and placed those into a new Storyline file as well. Can you share the .story file you're trying to import with us here, or send it to us privately by submitting a Support case?
Exporting it as the MP4 and then importing it back seems to have stripped away the custom callouts and instructions I've placed in the screencast. It's just the straight screencast with no extras. Is that right?
When I try do to suggestion #2, I choose Import, find the storyline file that has nothing but two screencasts, then select the Import into scene drop down and choose New Scene. I end up with just a blank extra slide in my project.
Ashely,
I tried to do a straight copy paste of the screencast I wanted but end up getting some "Storyline error report - We're sorry , something went wrong...." which asks for details and to send an error report.
Unfortunately I'm not able to submit my current project due to sensitive data involved.
Thanks for the additional information. If you'd be open to submitting a Support case (without the file first) our team can answer any questions about how we handle sensitive data and if you have a non-disclosure agreement for us to sign feel free to share that with our Support team.
This thread is five years old. Has it been resolved? I have a screencast project in Storyline 360. I need to import a complete Try Scene and View scene from another SL3 project. All I get is a new blank scene with no slides.
All you should have to do is import one of the screen recording slides from your Storyline 3 project into your Storyline 360 project, and it should carry over the recording. You can then choose how you'd want to insert it again from the Record Screen drop-down. You'll see this noted here.
If it's not importing correctly, could we take a look at your SL3 file?
The new project is New Cast Original for Fine Tune Resized. All I am trying to do is import Try Scene - 3 and View Scene - 3 from Active Agent Management v3.2.
Hi Phil. I'm seeing the same behavior as you are when trying to import slides from Active into a new Storyline 360 file. I've created a similar SL3 file on my own, and it imports fine.
I'm still troubleshooting, but I'd like to offer a workaround to keep you moving forward. I was able to open Active with SL360 and save it, retaining all of the screen recordings and slides. Could you open it with SL360 on your side, delete the scenes you don't need, and instead import the slides from New Cast? So, I'm suggesting doing it a little backwards, but if that works for you, at least you'll be able to keep authoring.
In the meantime, I'm going to keep hacking away at your file to see why the slides are blanks (all of them) when trying to import from that file into SL360.
Hi again, Phil. I'm sending your file over to our support engineers for a closer look! You'll get a confirmation email. I wasn't able to import any slides from this project into any new file, whether it's SL3 or 360.
You'll hear back from them shortly with some fresh ideas! 🌟
I appreciate the remarkable support. Richard was able to resolve the problem. If anyone else should have this problem, I have included his comments below:
Hi Phil,
I reviewed your project file. It looks like the Slide Master is corrupted.
13 Replies
Hi Noel! This excerpt from a tutorial sounds just like what you need:
If you want to insert a screen recording from a different project, do either of the following:
Just let me know if you need anything further.
Hi Noel,
I was able to import a Storyline file that had two slides of a Screen recording (in Step by Step view mode) and I also did a simple copy/paste of the slides and placed those into a new Storyline file as well. Can you share the .story file you're trying to import with us here, or send it to us privately by submitting a Support case?
Thanks so much for both of your answers.
Leslie,
Exporting it as the MP4 and then importing it back seems to have stripped away the custom callouts and instructions I've placed in the screencast. It's just the straight screencast with no extras. Is that right?
When I try do to suggestion #2, I choose Import, find the storyline file that has nothing but two screencasts, then select the Import into scene drop down and choose New Scene. I end up with just a blank extra slide in my project.
Ashely,
I tried to do a straight copy paste of the screencast I wanted but end up getting some "Storyline error report - We're sorry , something went wrong...." which asks for details and to send an error report.
Unfortunately I'm not able to submit my current project due to sensitive data involved.
Hi Noel,
Thanks for the additional information. If you'd be open to submitting a Support case (without the file first) our team can answer any questions about how we handle sensitive data and if you have a non-disclosure agreement for us to sign feel free to share that with our Support team.
This thread is five years old. Has it been resolved? I have a screencast project in Storyline 360. I need to import a complete Try Scene and View scene from another SL3 project. All I get is a new blank scene with no slides.
Hi Phil,
All you should have to do is import one of the screen recording slides from your Storyline 3 project into your Storyline 360 project, and it should carry over the recording. You can then choose how you'd want to insert it again from the Record Screen drop-down. You'll see this noted here.
If it's not importing correctly, could we take a look at your SL3 file?
The new project is New Cast Original for Fine Tune Resized. All I am trying to do is import Try Scene - 3 and View Scene - 3 from Active Agent Management v3.2.
Hi Phil. I'm seeing the same behavior as you are when trying to import slides from Active into a new Storyline 360 file. I've created a similar SL3 file on my own, and it imports fine.
I'm still troubleshooting, but I'd like to offer a workaround to keep you moving forward. I was able to open Active with SL360 and save it, retaining all of the screen recordings and slides. Could you open it with SL360 on your side, delete the scenes you don't need, and instead import the slides from New Cast? So, I'm suggesting doing it a little backwards, but if that works for you, at least you'll be able to keep authoring.
In the meantime, I'm going to keep hacking away at your file to see why the slides are blanks (all of them) when trying to import from that file into SL360.
Hi again, Phil. I'm sending your file over to our support engineers for a closer look! You'll get a confirmation email. I wasn't able to import any slides from this project into any new file, whether it's SL3 or 360.
You'll hear back from them shortly with some fresh ideas! 🌟
Thank you for your support Crystal. I also tried your suggestion and it did not work. All of this was done SL 360. I am eager to get this resolved.
Thanks, Phil.
It looks like Richard is currently taking a look and you should be hearing from someone soon.
Staff,
I appreciate the remarkable support. Richard was able to resolve the problem. If anyone else should have this problem, I have included his comments below:
Hi Phil,
I reviewed your project file. It looks like the Slide Master is corrupted.
Here are the steps I did to fix it:
1) Opened the project in Storyline 360.
2) Added a default Master Slide.
3) Set all the slide layout to a blank layout.
I appreciate you popping back in to share Phil :)
Glad that Richard was able to help you out.
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