Incorrect feedback pops up right after correct feedback is closed
May 03, 2023
Hello,
I have created a slide in which I am using a shape (100% transparent), which when clicked on causes customized correct or incorrect feedback to appear. I used the shape because I wanted to be able to have the visited state show the selection (a few items in a list of items) with a red circle around it. I couldn't make that work with a hotspot. The continue button in the incorrect layer sends the learner back to the slide, while the continue button in the correct layer sends the learner to the next slide. It all looks and works great, except that when you click 'continue' in the correct layer just as the slide is advancing to the next, the incorrect layer shows up briefly.
I have a trigger for each layer to show when learner either selects the shape or selects outside the shape. And each continue button either takes the learner to the same slide or the next.
What am I missing?
Thanks
10 Replies
On the continue button also add a trigger to hide the layer?
Hi, I tried that but it still shows up. I put a “hide layer” trigger on both the incorrect and correct feedback layers. Still, when I choose the correct option on the list, the “correct” feedback layer shows, but when I click continue on the correct feedback layer—the incorrect layer shows up as it is switching to the next slide.
Do you have other thoughts?
Thanks
Liza
IS this built on top of a hotspot question?
No, I couldn’t make a hotspot work here because I wanted different feedback for correct and incorrect selections
Can you post the slide, probably simple but difficult to see without seeing the setup
Sent from my iPhone
Hi Phil,
I am happy to upload the slide (though I might need you to help me with how) but the material is proprietary and I am not sure about it being publicly visible. Is there another option?
Hi, Liza!
You can upload a file by selecting Add Attachment in your reply. Additionally, you can also submit a support case to share with our team privately. We'll delete it from our systems once troubleshooting is complete.
I hope this helps!
Start a new project. Import only this slide. Blur or replace the proprietary information, and attach it here.
I suspect it is something with the "outside" trigger, as any click, even the desired one can be outside, depending on how it is written.
It will be the click outside trigger, I would use one transparent shape that is the whole slide for incorrect and then one to show the correct.
What may stop it firing is to set the layer to prevent users clicking on the base layer or set the incorrect to disabled when you press correct.
Sent from my iPhone
Did you put the hide layer trigger before the go to next slide trigger?