Instability, corruption and error messages! UGH!!!!!
I've been using Articulate stuff for many years but have never experienced the number of issues I've been having with the new 360 suite. File corruption issues (Storyline 360) have cost me many hours of billable time. After being advised by Articulate that both 1) hosting project files in the cloud (Dropbox, in my case), and 2) interaction between Mac and Windows in my virtual machine could cause file corruption issues, I went with the nuclear option, wiped my Mac clean, reinstalled macOS, reinstalled Parallels, reinstalled Windows 10, reinstalled the Articulate 360 suite. I turned off all connection between Mac and Windows (including copy/paste, which really creates some hassles). I now host my project files on the local drive, not Dropbox. There should be no possibility of corruption via interaction between my Windows VM and macOS. YET...I have still run into file corruption errors. As well as this newest file save issue I experienced today:
"The project file could not be saved. CompressLengthMismatch." There's a classic Windows-esque error message if ever I saw one. So I guess yet again I'll start a fresh project file, import the existing project file and hope for the best.
Then there's the constant application crashing, which leads me to save every few minutes while living in constant fear. How is this happening in 2017?
I also had an issue with Presenter where the published course will not play on any machine I've tested it. "ERROR: Could not load the file 'presentation_content/data.swf." I submitted a trouble ticket with Articulate for that one but have not yet heard back.
I'm running an i7 processor, 24G of RAM, the very latest version of Windows 10, the very latest version of Articulate 360. Yet it's problem after problem.
Have I become cursed or has Articulate software stability hit the skids? It's become more than embarrassing to have to explain all these software-related fiascos to clients. Adobe Captivate performance on Mac is horrific (so I dumped it), no Mac versions of Articulate software have yet seen the (public) light of day, and the Windows versions are one pain point after another. There are no other credible development platforms to turn to. Am I alone in my despair??? ***sobs uncontrollably***