Internet Explorer stopped working (PDF hyperlinks)

NB : This problem does not occur when viewing the modules locally.

Hi Ghislaine!  Would you be able to share your .story file with our support team so that they can have a closer look at what may be going on?

Hi Leslie!

I have submitted a support case with the files. Thanks so much!

Ghislaine

Hi Ghislaine! Thanks for the update! I do see where you submitted a case (#00357727 for my reference) and will be happy to follow along as well

Hi Ghislaine! I was following up on your case and see where you are working with John and he advised to not work off of a network drive and offered the following suggestion when you asked about viewing from a CD/locally:

1) Have the users copy the entire published folder to their desktop and have them launch the menu.exe file from the desktop. 

2) Make a web version of your course. You can make a web version and have the users access an HTML file from a web server instead so that the users will not encounter the issues with accessing the files from a network drive. 

I just wanted to share this with the community in case someone comes across this thread.

Hi Leslie,

After a few tests, we found that, by checking two Advanced Security Internet Options (see first two), we no longer had the "Internet Explorer has stopped working" messages and that all PDF files also open in Acrobat!

Option 1 : Allow active content from CDs to run on My Computer*

Option 2 : Allow active content to run in files on My Computer*

Everything works fine now - we are able to view all content from CD without having to save on desktop, etc. 

Glad you were able to get this working Ghislaine! Thanks for the update and sharing your solution with the community!