Hyperlink Not Working in IE9

Aug 20, 2012

Hey, all!

I am using a thumbnail that hyperlinks to a pdf file in my current project.  When using Firefox, it pops up nicely, but it simply does nothing when using the story.html file in IE9.

If you open story_html5 it gives the error, "Internet Explorer this webpage from running scripts or Active X controls." When you click allow, it says-

Unsupported Browser

The HTML5 player does not currently support this web browser.

Click here to view this project using the standard Flash player.

Is this an issue on our server or IE9 installation?  My boss doesn't like the idea of going forward with something if it's not going to work on everyone's browser.


2 Replies
Peter Anderson

Hi Matthew!

I'd say it's more an inconsistency with HTML5. And currently, we only support HTML5 on Chrome, Safari, and Mobile Safari. But if you'd like, we'd be happy to take a closer look at this. Please submit a case using the link below so our support team can assist you further:



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