A coworker on my team recently created an eLearning in Storyline 3. She is having problems opening the file, and I have been also trying to assist. We get the attached error.
Is there any way to open a corrupt file? I tried unsuccessfully to import the slides into a new project.
Hello Nicholas and welcome to E-Learning Heroes :)
I see that Victor was able to pop in and offer some tips.
There may still be a working version of your project in your temp files. Here's how to check:
Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
Change the file extension of the copy on your desktop from *.tmp to *.story.
Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
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You can check the temp folder for saved files here
%appdata%\Articulate\Storyline
Alternatively, try duplicating the corrupt file, then rename the file and open. This worked for a friend
Hello Nicholas and welcome to E-Learning Heroes :)
I see that Victor was able to pop in and offer some tips.
There may still be a working version of your project in your temp files. Here's how to check:
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
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