I saved my last project and then published it to the web for reviews. I went later that day to open the course and received this error message and I cannot view my project at all. Any ideas? I can view other projects.
I'm sure you don't want to lose lots of hard work on your course, and I hate that you ran into that error. You might want to try opening a new project and importing the slides from that file into the new project.
Sadly, once a file is corrupt, there isn't anything we can do to repair it. Looking in your temp folders is our best recommendation to find an earlier version, and then follow those guidelines to prevent any future issues.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Check out the steps in this article to protect your project files and ensure this doesn't happen again!
1 Reply
Hi Cassandra,
I'm sure you don't want to lose lots of hard work on your course, and I hate that you ran into that error. You might want to try opening a new project and importing the slides from that file into the new project.
Sadly, once a file is corrupt, there isn't anything we can do to repair it. Looking in your temp folders is our best recommendation to find an earlier version, and then follow those guidelines to prevent any future issues.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Check out the steps in this article to protect your project files and ensure this doesn't happen again!
This discussion is closed. You can start a new discussion or contact Articulate Support.