I have a 68 slide course that consistently fails on slide #6 on the iPad player. The slide plays to the end of the voiceover and animations but then does not follow the trigger to jump to the next slide at the end of the timeline.
Sorry to hear you are experiencing this issue. Would you be able to provide your file here so that we are able to do some testing and see if we encounter the same issue on our iPads? Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread.
Or, if privacy is a concern, please use this link to submit your file for testing. You will be contacted via email after the file has been reviewed. Thanks!
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Hi, Barrett --
Sorry to hear you are experiencing this issue. Would you be able to provide your file here so that we are able to do some testing and see if we encounter the same issue on our iPads? Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread.
Or, if privacy is a concern, please use this link to submit your file for testing. You will be contacted via email after the file has been reviewed. Thanks!
Christie, thank you for the reply. I have submitted the file and someone is looking it over.
Thanks for the update Barrett! Looks like Abel is assisting you in your support case (00639997).
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