SCORM course on LMS crashes when run on iPad

Nov 19, 2014


I really hope that you can help me. My e-learning course published in HTML5 for Articulate Mobile Player on iPad does not work properly on our LMS. It works fine on PC but when I run the course on iPad it crashes either if I happen to click twice before content loads properly or it freezes when I come to the quiz at the end of the course. Any ideas on what might be the probem?

5 Replies
Maria Einarsson

Thanks Emily! Tested the course on SCORM Cloud and there was no problem there. So I guess it has nothing to do with the LMS. The problem still remain though. The course freezes and the browser window suddenly closes. I have removed most animation, reduced the image and sound quality, shortened timelines and cleaned up old/unused triggers. I sincerely hope that you can help me.

Maria Einarsson

Hello again,

I no longer think it is a SCORM nor LMS problem. 

I have the same problems if I publish the course in web version and make an ordinary link to it.

Also I forgot to mention that the client cant get any sound eventhough I get sound when I test it on iPad. 

Can someone look at the file for me?


Best regards,


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