Can anyone answer this question. Does Storyline for iPad actually work properly with the tincan API or even with the html5 output?
I can get the ipad version to work well in a web server but can't get it to work well in cloud scorm (tin can).
In scorm cloud the ipad course is buggy even viewing it in html5. Is it a cloud scorm issue or is it a storyline issue?
I have sent cloud scorm 2 issues to get fixed, the first is to have the course run on the desktop and the second to run on the ipad. It now runs on the ipad but it is bug city.
We had some known issues that were resolved last week. If you are still experiencing issues and you think they may be on the SCORM Cloud side, will you please open a ticket at http://support.scorm.com/ and we'll jump on it?
I'm being told that we have finished enabling private content auth for mobile apps in SCORM Cloud. Please give it a go, if you like, and let us know if you run into any issues.
When exporting the course for tincan, on the ipad the images don't show up and when I select the next button the playhead doesn't advance but the audio plays. I need to press the play button the make the animation work but then the layers don't show up properly.
When I export the course as a scorm course I don't get these issues. I don't mind it being a scorm course but I thought I needed tincan to track the progress for the ipad.
Thanks for taking the time to do some troubleshooting, Randy.
I think we'd better go ahead and take a look at your project. Can you please submit a Support Case and be sure to include a copy of your .story file? We'll do some testing on our end and let you know what we find.
Please let us know if you need anything else. Thanks!
Apologies if I am hitting too many spots with my query, but I'd like to know if anyone else has had any consistent success with completing storyline courses published with tin can on SCORM Cloud or any LMS other than ArticulateOnline, while using the Articulate Mobile Player. The course plays on the iPad player, but we have had only one instance of the course completing. It works fine on the pc and saves resume data from one platform to the other, but I just get a Connect to server error when results are submitted.
10 Replies
Hi Randy,
We had some known issues that were resolved last week. If you are still experiencing issues and you think they may be on the SCORM Cloud side, will you please open a ticket at http://support.scorm.com/ and we'll jump on it?
Thanks,
Andy
Rustici Software
Good Afternoon, Randy.
If you haven't already, I recommend checking out our Knowledge Base Article on Publishing for Tin Can API. Please note that since SCORM Cloud has not yet enabled private content authorization for mobile apps, you'll need to host your content on an external server when testing at SCORM Cloud.
Please let us know if you need anything else. Thanks!
Hey Randy and Justin,
I'm being told that we have finished enabling private content auth for mobile apps in SCORM Cloud. Please give it a go, if you like, and let us know if you run into any issues.
Thanks guys!
That's great news, Andy! I just tested it, and it worked like a charm. Thanks!
Awesome, Andy. Glad to hear it's working!
Randy, please let us know if you continue to have trouble after reviewing the Tin Can API article. Thanks!
Thanks for confirming! We're excited to finally have it up and running.
When I export the course for scorm I can interact with my course just but but I am not registering the results of the quize.
So, I will figure out what is going on with my settings first.
You guys rock!
Thank you for responding so quickly.
No luck!
When exporting the course for tincan, on the ipad the images don't show up and when I select the next button the playhead doesn't advance but the audio plays. I need to press the play button the make the animation work but then the layers don't show up properly.
When I export the course as a scorm course I don't get these issues. I don't mind it being a scorm course but I thought I needed tincan to track the progress for the ipad.
Take care
Randy
Thanks for taking the time to do some troubleshooting, Randy.
I think we'd better go ahead and take a look at your project. Can you please submit a Support Case and be sure to include a copy of your .story file? We'll do some testing on our end and let you know what we find.
Please let us know if you need anything else. Thanks!
Apologies if I am hitting too many spots with my query, but I'd like to know if anyone else has had any consistent success with completing storyline courses published with tin can on SCORM Cloud or any LMS other than ArticulateOnline, while using the Articulate Mobile Player. The course plays on the iPad player, but we have had only one instance of the course completing. It works fine on the pc and saves resume data from one platform to the other, but I just get a Connect to server error when results are submitted.
Thanks
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