Is Storyline unstable once published in Scorm/Moodle?

Morning team! We have a very picky client here, who wants to test every course back and forth and sometimes answering the quiz 3/4 times until the course eventually crashes. 

Is this something "normal", I mean, to be expected? We normally test the courses as a normal student would do and they work smoothly, but to this client nothing is good enough and I wonder if this is something he should accept "as is" or there is something really wrong with our published courses. 

Thank you in advance for any comment you might send.

1 Reply
Vincent Scoma

Hi Idea Translations,

Thank you for reaching out! 

After creating the published output, it is best to test the course in its intended environment. A couple of questions for you on this:

  • When your client is testing the course, are they testing it in an LMS environment?
  • Is the issue that the course is crashing when retaking the quiz multiple times? 

If a course isn't playing as expected in your LMS, you can test/compare how the course performs in SCORM Cloud. SCORM Cloud is an industry-standard testing engine and can help determine if there is an issue with the course or if the issue is on the LMS side. We have a great resource that I think will help here: 

Please let us know if you have any questions! We are happy to help!