Issue in importing power point

Hi Bhavika,

I have been having the same issue recently. After the most recent update (April 7), I have not been able to import Powerpoints. I reverted back to the previous version (March 3) and was able to import. I hope this provides a temporary solution for you.

Hello Bhavika,

Thanks for contacting us and sharing the error you are experiencing when importing your .pptx file into Storyline 360.

I noticed that the file is located on your F: Drive from that image.

Could you move the file to your local drive, typically your C: Drive and try the import again?

We recommend working locally with your software, files, and all assets.

If you still need some assistance, then with your permission, I'd like to take a look at your .pptx file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Hi Daniel,

Thanks for sharing the extra tidbit about the previous version.

I'm working on your file now and will reply to you via e-mail in your support case soon.

Bonjour

J'ai un peu le même problème...  je n'arrive pas à importer mon power point sur storyline. Lorsque j'ouvre l'emplacement où se trouve mon PP, il n'y a rien.... cf pièce jointe

Merci!

Bonjour, Maud!

Merci pour votre contact! Mon français est limité, mais je suis heureux de vous aider.

It looks like the attachment didn't make its way, but I've got a quick question and idea to try:

• Is this problem happening with any PowerPoint file or a certain one?
• Let's close Storyline and then copy the PowerPoint file to your desktop. When you relaunch Storyline and click Import PowerPoint, does the presentation appear?