The tutorials are very well done, however one of them : "Adding and Editing Slide Layers" does not play for me. I am having a problem understanding layers are how they are used in interactives.
Sorry to hear you're having trouble viewing this tutorial. Which browser are you using? Have you tried it using a different browser? I'll attach the Screenr below in hopes it might play for you here:
I have tried with both IE and Chrome. I can successfully play the video demos in, for example, "Getting Started with Articulate Storyline" but when I get to the "Using Storyline" in the "Beginning a New Storyline Project" section the videos do not play in either browser. It appears that it is going to start, the "Play in HD" pop-up comes up, but then nothing more happens... it just sits there.
Same for videos such as "Using and Creating Storyline Templates" and "Using and Creating Storyline Templates".
4 Replies
Hi John!
Sorry to hear you're having trouble viewing this tutorial. Which browser are you using? Have you tried it using a different browser? I'll attach the Screenr below in hopes it might play for you here:
Thanks for the quick reply.
I have tried with both IE and Chrome. I can successfully play the video demos in, for example, "Getting Started with Articulate Storyline" but when I get to the "Using Storyline" in the "Beginning a New Storyline Project" section the videos do not play in either browser. It appears that it is going to start, the "Play in HD" pop-up comes up, but then nothing more happens... it just sits there.
Same for videos such as "Using and Creating Storyline Templates" and "Using and Creating Storyline Templates".
John
Sorry about that, John.
Mind submitting a case so our support guys can gather more information and help you out? Thanks!
OK. Will do.
Thanks, John.
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