Hi, I'm writing because I'm having an issue with one particular slide in my elearning project. All of the other slides are working fine with audio, animation, etc., but one particular slides has a simple set of animations (objects and text below them fading in following a narration), but the narration is periodically duplicating the narration sound. The mp3 is clean that I'm importing in. I tried re-creating the slide with graphics and text from the .ppt and importing the clean mp4 audio but it's still happening. It seems like some kind of corruption or glitch, but why would it happen on one slide consistently?
Great idea opening a case! I see that it is already owned by my teammate, Matthew, who is currently looking into the issue. Let's continue the conversation in your support case to keep all the information in one place.
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Hi Marc,
Great idea opening a case! I see that it is already owned by my teammate, Matthew, who is currently looking into the issue. Let's continue the conversation in your support case to keep all the information in one place.
Thanks for your patience!