Hey guys, have you run into this issue where Storyiline seems to crop States on characters cutting their poses? It seems to be a bug or "added feature" affecting the latest build. Once I reverse it install to the previous, it was fixed.
Thanks for that screenshot, and so sorry you're facing this crop on the latest update!
I'm having trouble recreating this on Update 40: Here's a quick video of my test To help us find a fix, could you help me with these key details?
Does this happen in preview, in the published output, or both?
Can you walk me through how to set-up your 'Change state' trigger?
If you can share a sample slide for testing, that would be gold. I'll delete it after we find the root. If that works, send it along by using this secure upload link!
Hello Everyone, I have the same issue. I'll keep a copy of the file (or part of it) if anyone needs to see it. I am going to follow the advice above now.
It is currently in the early stages of review based on our How We Tackle Bugs article. To help you plan, it's unlikely to be fixed in the next couple of updates.
For now, we recommend not using the character placeholder when inserting a character into the slide.
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Hello Alexander,
Thanks for that screenshot, and so sorry you're facing this crop on the latest update!
I'm having trouble recreating this on Update 40: Here's a quick video of my test
To help us find a fix, could you help me with these key details?
If you can share a sample slide for testing, that would be gold. I'll delete it after we find the root. If that works, send it along by using this secure upload link!
Hi Katie,
I'm giving you a screencast of the issue here. I'm Update 40 Windows 10 on a Dell XPS desktop
It's not a trigger issue, it's happening when creating States on the stage.
Does changing your dPI back to 100% fix this?
Good morning, Alexander!
Thank you for sending in a sample file. Confirming receipt, and I'll be in touch in our case after troubleshooting!
Hello Everyone, I have the same issue. I'll keep a copy of the file (or part of it) if anyone needs to see it. I am going to follow the advice above now.
Hello Will!
I see that you've submitted a support case! It looks like my teammate Renato has replied to your initial request.
We'll continue the conversation in the support case!
On what update you guys plan to fix this if I may ask? We are two versions ahead and still not fixed.
Hi Alexander,
This discussion is closed. You can start a new discussion or contact Articulate Support.