Issue with editing a Hotspot trigger
Sep 20, 2018
By
Amos Stark
In Storyline 360, I have created a 'Record Screen' simulation using the 'Test mode'. It It is a sequence of several slides, each containing a hotspot. All is working well and the results slide shows the score when the user completes the test.
The problem:
I want to change the first hotspot's trigger from being 'When: User double clicks' to be 'When: User clicks'. However, when I do this and publish the course, I get an error message saying "Invalid answer. You must complete the question before submitting."
What am I doing wrong?
Things I've already tried:
I have restarted SL and I have also (successfully) made a similar change to the trigger of a different hotspot in the same 'Record Screen' simulation.
3 Replies
Hi there, Amos. When you made the screen recording, did you double-click at that point, or single-click?
It initially sounds like the "correct" input is a double-click, but the interaction is being submitted with a single click, which is "incomplete" input.
Feel free the share your .story file so we can have a go with it!
Hi Chrystal,
I think that I uploaded the story file when I submitted my ticket.
Can you please check and let me know?
Thanks!
Regards
Amos
Hi Amos,
Yes, looks like you reached out to our support team as well back in September and I see that Vevette was able to help you reach a resolution.
Just let us know if you need anything further as this conversation was created a few weeks ago.
This discussion is closed. You can start a new discussion or contact Articulate Support.