I have been using the screen recording feature in Articulate Storyline 360 with no problem up until I updated it this week. Is anyone else experiencing the same issue? No matter how many times I screen record, it will not upload the screen recording into the scene.
We'd be glad to investigate further if the steps above don't help. You may share your Storyline project in a support case so our Support Engineers can take a look!
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Hi Winnie,
Sorry to hear you're hitting this snag! I can record a screencast in Storyline without issues using these steps.
We can start the troubleshooting by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline.
Storyline 360: How to Fix Unexpected or Erratic Behavior
We'd be glad to investigate further if the steps above don't help. You may share your Storyline project in a support case so our Support Engineers can take a look!
SUBMIT A SUPPORT CASE