Issue with screen recording Nov 18, 2021 By Fabian Trage Dear community, I've got issues with recording my screen, see attached file. Everytime I want to record, Storyline doesn't capture the parameters I've set. In addition, I already uninstalled Storyline, restarted my computer and installed the software again. Unfortunately, it didn't worked. Also, I looked into my Windows-Features but the .NET Framework 4.8 was already activated. I have Windows 10 and the latest version of Storyline. Thanks for help. Screen_recording_issue.png
Jill Freeman over 2 years ago11/19/21 at 9:19 pm (UTC) Hi Fabian. When using multiple monitors, I have found that I must record on my main computer screen (my laptop), or it will record like your attached image. Hope that helps! -Jill
Leslie McKerchie Staff over 2 years ago11/29/21 at 3:07 pm (UTC) Hello Fabian, and welcome to E-Learning Heroes. 😊 Thanks for contacting our support team as well. I can see that Darwin has reached out to work with you directly.
2 Replies
Hi Fabian. When using multiple monitors, I have found that I must record on my main computer screen (my laptop), or it will record like your attached image. Hope that helps! -Jill
Hello Fabian, and welcome to E-Learning Heroes. 😊
Thanks for contacting our support team as well. I can see that Darwin has reached out to work with you directly.