Hello, I was working on a project yesterday and suddenly I could no longer view my slide layers. this is what the slide layer box looks like. There is an image that looks like a big envelope across the box where I can normally click on the different layers. Help!
Really sorry you ran into that error. I know that big red X is scary to encounter! But don't worry, I can help you get back up and running in no time.
First, be sure your project is saved to you local hard drive instead of a network or shared drive.
Next, let's do a fresh installation of Storyline. Click the link below for your particular version, and go through the steps listed there. Let me know if you see an improvement!
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Hi there Martha!
Really sorry you ran into that error. I know that big red X is scary to encounter! But don't worry, I can help you get back up and running in no time.
First, be sure your project is saved to you local hard drive instead of a network or shared drive.
Next, let's do a fresh installation of Storyline. Click the link below for your particular version, and go through the steps listed there. Let me know if you see an improvement!
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