Issue with subtle shifts in position between different character states

Hello, I am using a character in a project with voice narration. I am using different states to animate the character, showing her talking and pausing between sentences and using different hand gestures. Given the content of the project (which I've obscured in the attached story file), it's not really appropriate to use the built-in "talking" expression, in which she is grinning widely as she speaks. I have created a neutral talking mouth using the mouth from the "worried" expression as a starting point. I have pasted the new neutral talking mouth over the mouth in the "neutral" expression in three different built-in poses: "arms down at sides" (normal state), "one hand hip," and "hands out." In the WYSIWYG window, as I mouse over the states, the character looks good shifting from state to state. Though her hands are moving from state to state, her body appears to be stationary. The neutral mouth is in the same position (horizontal 64 px and vertical 114 px from top left corner) in each state. The problem happens when I preview the slide and when I publish the output. As she changes states, her body moves a few pixels to the right. I wouldn't mind so much (as people do shift a bit as they speak) except that the neutral mouth does not move to the same degree and appears to move independently of her body. Is there any way to fix this?

7 Replies
Ashley Terwilliger

Hi Susan,

Thanks for sharing a copy of your .story file here. I see the shift you're referring to, and as you mentioned it may be ok based on how people move while talking, but the mouth doesn't move and that causes some inconsistency. 

I am wondering though why you had to copy and paste the mouth in, as when you change a pose you could use the "neutral" face or the "worried" in addition to selecting the pose? When you do copy/paste elements in, you can see that it'll be shifted down and to the right slightly so it doesn't overlap what you were previously seeing, and it looks like you have adjusted for that within your state editing. I also went and removed the mouth, and still saw the shift in her movement so it seems to be how she's moving based on the change in pose. 

Susan Stoner

Thanks for your reply. The reason I'm pasting the mouth in is to simulate
talking. The worried and neutral expressions are closed-mouth. My custom
neutral mouth is open. I have triggers to show the custom open mouth when
she is speaking and triggers to return to neutral or worried when she is not
speaking (as a very basic form of animation). This was necessary because
the only built-in expressions with an open mouth are "talking" and "asking,"
which both have her smiling broadly. Those facial expressions are not
appropriate to my content, which is more serious in tone.

Susan

Ashley Terwilliger

Hi Susan,

Thanks again for the additional info. I took a look at your file again, and noticed that the items weren't grouped within the states - and I did that for the character and mouth, and that seemed to have a bit better behavior, as I mentioned there is still a slight shift based on how the user moves while talking, such as moving her arms up - but there isn't a shift between the states of the same "position" if that makes sense. I think that gets you a bit closer to what you were looking for. 

Susan Stoner

Thanks for your reply. I’m not noticing any improvement with the mouth and character grouped together. The only workaround I have found is changing the position of the "one hand hip" and "hands out" poses 4 pixels to the left. The mouth is in the same position in all three poses. Now, in the WYSIWYG, from the initial pose of “arms down at sides” to the “one hand hip” and “hands out” poses, she looks like she shifts to the left, but she does not look like she shifts in the preview or published output, which is what really matters.

Susan

Ashley Terwilliger

Thanks Susan for working through this one with me. The results seem to be a bit inconsistent and I see a few older issues associated with characters shifting in Storyline 1 and in those scenarios it seems that the positions with arms out is where the shift occurred. I'm going to do a bit more testing and get our QA to take a look at this, but unfortunately I don't have a timeframe to share in regards to when I'll hear back from them. So in the meantime it sounds like you're saying the new step you're using allows the shift to not occure in preview/publish so I'd recommend continuing to use that.

Brandon Tanguay

I am having a similar issue but with shapes for a menu. Basically, when you hover over a shape, another shape appears. For each button, i want the hover box to appear in the same position.

The problem I am having is that the hover states for each of the buttons is moving the location of the hovered information just slightly. It enough though to make it noticable.

I have tried to adjust the position using the Top Left Corner as the reference, but in the state it is not truly referencing the TLC of the slide, but rather the object being hovered over. So I am having to eyeball the position to the best of my ability and it still jumps a little bit. 

I know this may sound confusing, so I have attached a sample. It seems like the position function of the states is not working properly in Storyline.