Issues downloading free trail of Articulate 360 Nov 03, 2019 By Gloria Henderson Hi I clicked download of Articulate 360 trial and it has just been buffering for 45 minutes. Can anyone help me.
Leslie McKerchie Staff over 4 years ago11/04/19 at 1:25 pm (UTC) Hi Gloria and welcome to E-Learning Heroes :) Thanks for reaching out and letting us know that you ran into an issue downloading the trial. Were you able to get that successfully downloaded or do you still need some assistance?
jim cut over 4 years ago11/29/19 at 11:22 pm (UTC) Hi! I have the same problem.I purchased a new PC and wanted Storyline on it. I logged in with my free trial acount (valid 'til dec. 15th), but no download tab on the Articulate apps page, no link to reinstall StorylineAny clue?Thanks _E42D5D59-7B2F-453F-B043-8E1C2C69EF95_.png.jpg
Leslie McKerchie Staff over 4 years ago12/02/19 at 1:33 pm (UTC) Hi Jim and welcome to E-Learning Heroes :)' Thanks for reaching out and letting us know that you're running into an error getting your software installed as well. I see that you also reached out here and it looks like you were finally able to get everything working. Let us know if you need anything further.
3 Replies
Hi Gloria and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know that you ran into an issue downloading the trial.
Were you able to get that successfully downloaded or do you still need some assistance?
Hi!
I have the same problem.
I purchased a new PC and wanted Storyline on it. I logged in with my free trial acount (valid 'til dec. 15th), but no download tab on the Articulate apps page, no link to reinstall Storyline
Any clue?
Thanks
Hi Jim and welcome to E-Learning Heroes :)'
Thanks for reaching out and letting us know that you're running into an error getting your software installed as well.
I see that you also reached out here and it looks like you were finally able to get everything working.
Let us know if you need anything further.
This discussion is closed. You can start a new discussion or contact Articulate Support.