I am working on Articulate Storyline 2. When I click Preview I am not able to view the output. Neither Preview nor Publish modes are working. Can you please suggest how to fix this?
I am experiencing the same thing as I work in Storyline 2. It looks like the preview loads, but then it is just blank. I can close the preview page, but I never saw a preview.
I tried the fix noted in the forum, that is to uninstall the latest flash update - but that didn't work for me. I am now rolling back to the previous version of Storyline 2 -
A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
Sorry to hear that the suggested workaround did not work for you, since the issue is with the flash player I'm not sure that a previous version of the software is going to assist. You are welcome to work directly with our support team here if you'd like.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
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I am experiencing the same thing as I work in Storyline 2. It looks like the preview loads, but then it is just blank. I can close the preview page, but I never saw a preview.
I tried the fix noted in the forum, that is to uninstall the latest flash update - but that didn't work for me. I am now rolling back to the previous version of Storyline 2 -
https://www.articulate.com/downloads/storyline-2/?aid=1
here's the fix in the forum: https://community.articulate.com/discussions/articulate-storyline/preview-is-blank
Hi Priya and Joe!
Hi all,
Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated.
Follow the directions in the article above for your version of Windows to install the latest update.
We're waiting for additional information in regards to Windows 8.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.
All fixed thanks to our IT Dept.! I appreciate the tip so I looked like a smarty pants when I had to call them.
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